Privacy Policy

 InsightAI x Altoona Cell Phone Repair, LLC Privacy Policy

 Introduction

InsightAI x Altoona Cell Phone Repair, LLC (hereinafter referred to as “the Company”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how the Company collects, uses, and protects the information provided by customers and visitors to our website and service locations.

 Information Collection

1. Personal Information:

   - The Company collects personal information that you voluntarily provide when booking repair services, engaging in trades, or contacting us. This may include, but is not limited to, your name, contact information, device information, and details of the repair service or trade.

2. Usage Data:

   - The Company may collect data about your interaction with our website and services, including IP addresses, browser types, access times, and referring website addresses. This information is used to improve our services and enhance user experience.

3. Payment Information:

   - When making a payment for services, the Company may collect payment information, including credit card details. This information is processed through secure payment gateways and is not stored by the Company.

 Use of Information

1. Service Provision:

   - The Company uses your personal information to provide and manage repair services, process trades, and communicate with you regarding your service requests.

2. Customer Support:

   - Your information may be used to respond to inquiries, address issues, and provide customer support related to our services.

3. Improvement of Services:

   - The Company uses usage data to analyze and improve our services, enhance user experience, and ensure the functionality of our website and repair services.

4. Legal Compliance:

   - The Company may use your information to comply with legal obligations, enforce our terms of service, and protect the rights, property, or safety of the Company and its customers.

 Information Sharing

1. Third-Party Service Providers:

   - The Company may share your personal information with third-party service providers who assist us in delivering our services, processing payments, and performing business operations. These third parties are bound by confidentiality agreements and are prohibited from using your information for any purpose other than those outlined by the Company.

2. Legal Requirements:

   - The Company may disclose your information to comply with legal requirements, such as subpoenas, court orders, or other legal processes, or to protect the rights and safety of the Company and its customers.

3. Business Transfers:

   - In the event of a merger, acquisition, or sale of all or a portion of the Company’s assets, your information may be transferred as part of the transaction. The Company will notify you of any changes to our privacy practices as a result of such transfers.

 Data Security

1. Protection Measures:

   - The Company implements reasonable and appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Despite these measures, no method of transmission over the internet or electronic storage is entirely secure, and the Company cannot guarantee absolute security.

2. Data Retention:

   - The Company retains your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes.

 Your Rights

1. Access and Correction:

   - You have the right to access and correct your personal information held by the Company. To request access or corrections, please contact us using the information provided below.

2. Opt-Out:

   - You may opt out of receiving promotional communications from the Company by following the unsubscribe instructions included in such communications or by contacting us directly.

 Changes to This Policy

1. Policy Updates:

   - The Company reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website with an updated effective date. Your continued use of our services following any changes constitutes your acceptance of the revised policy.